This documentation is for an older Keptn release. Please consider the newest one when working with the latest Keptn.

Custom Action-Provider

An action-provider is an implementation of a Keptn-service with a dedicated purpose. This type of service is responsible for executing a remediation action and therefore might even use another tool.

The Keptn CloudEvents an action-provider has to subscribe to is:

  • sh.keptn.event.action.triggered

Implement custom Action-provider

Incoming Keptn CloudEvent: An action-provider starts working, when receiving a Keptn CloudEvent of type: sh.keptn.event.action.triggered event. Next to meta-data such as project, stage or service name, the event contains information about the action to execute and a value property. For more details, please see the specification here and take a look at the example:

  "type": "sh.keptn.event.action.triggered",
  "specversion": "0.2",
  "source": "",
  "id": "f2b878d3-03c0-4e8f-bc3f-454bc1b3d79d",
  "time": "2019-06-07T07:02:15.64489Z",
  "contenttype": "application/json",
  "shkeptncontext": "08735340-6f9e-4b32-97ff-3b6c292bc509",
  "data": {    
    "action": {
      "name": "Toggle feature flag",
      "action": "featuretoggle",
      "description": "Toggle feature flag PromotionCampaign from ON to OFF.",
      "value": {
        "PromotionCampaign": "off"
    "problem": {
      // contains all problem details
    "project": "sockshop",
    "stage": "production",
    "service": "carts"

Functionality: After receiving the triggered event, an action-provider must perform following tasks:

  1. Process the incoming Keptn CloudEvent to receive meta-data such as project, stage, and service name. Besides, the action and value properties are required.

  2. Decide based on the action property whether the action is supported. If the action is not supported, no further task is required.

  3. Send start event: If the action is supported, send a start event of type: sh.keptn.event.action.started. This CloudEvent informs Keptn that a service takes care of executing the action.

  4. Execute the implemented functionality. At this step, the action-provider can make use of another automation tool.

  5. Send finished event: Send a finished event of type: sh.keptn.event.action.finished. This informs Keptn to proceed in the remediation or operational workflow.

Deployment and service template: Like any custom Keptn-service, an action-provider is a regular Kubernetes service with a deployment and service template. See here how to define those templates for your action-provider.

Subscribe Action-provider to Keptn event

Distributor: To subscribe your action-provider to the sh.keptn.event.action.triggered event, a distributor is required. A distributor comes with a deployment manifest as shown by the example below:

## action-provider: sh.keptn.event.action.triggered
apiVersion: apps/v1
kind: Deployment
  name: action-provider-distributor
  namespace: keptn
      run: distributor
  replicas: 1
        run: distributor
      - name: distributor
        image: keptn/distributor:0.7.3
        - containerPort: 8080
            memory: "32Mi"
            cpu: "50m"
            memory: "128Mi"
            cpu: "500m"
        - name: PUBSUB_URL
          value: 'nats://keptn-nats-cluster'
        - name: PUBSUB_TOPIC
          value: 'sh.keptn.event.action.triggered'
        - name: PUBSUB_RECIPIENT
          value: 'action-provider'

To configure this distributor for your action-provider, the environment variables PUBSUB_RECIPIENT has to refer to the service name of the action-provider in the Kubernetes service manifest. Besides, make sure the environment variable PUBSUB_TOPIC has the value sh.keptn.event.action.triggered.